Leto Flowers
Beautiful flowers delivery in Moscow
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We accept and process orders every day from 9.30 a.m. to 6.30 p.m. Delivery 24/7
Orders placed after 6.30 p.m. are delivered the next day after 12.00 p.m.
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Русский
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8 (905) 553-67-36
8 (905) 553-67-36 Calls, W/App, Telegram
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Leto Flowers
Beautiful flowers delivery in Moscow
Catalog
Sales
Bouquet of the day
How to buy
  • Terms of payment
  • Delivery terms
  • Terms of order change
  • Loyalty program
For companies
About us
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    Leto Flowers
    Catalog
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    Bouquet of the day
    How to buy
    • Terms of payment
    • Delivery terms
    • Terms of order change
    • Loyalty program
    For companies
    About us
    • Company about
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      8 (905) 553-67-36 Calls, W/App, Telegram
      • Catalog
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        • Catalog
        • Bouquets
          • Go back
          • Bouquets
          • Signature Bouquets
          • Duo and trio bouquets
          • Bouquets in a vase
          • Monobouquets
            • Go back
            • Monobouquets
            • Lilac
            • Tulip
            • Freesia
            • Chrysanthemum
            • Dried flowers
            • Berries and branches
            • Hyacinth
            • Carnation
            • Anthurium
            • Amaryllis
            • Gerbera
            • Baby's Breath
            • Gladiolus
            • Hydrangea
            • Delphinium
            • Sweet pea
            • Calla Lily
            • Lily of the valley
            • Stock
            • Orchid
            • Sunflower
            • Chamomile
            • Anemone
            • Dahlia
            • Mimosa
            • Muscari
            • Daffodils
            • Ranunculus
            • Oxypetalum
            • Snapdragon
            • Iris
            • Peony
            • Spray Rose
            • Garden Rose
            • Simple Rose
            • Lisianthus
            • Aster
          • Bouquets compliments
        • Best-sellers
        • Premium bouquets
          • Go back
          • Premium bouquets
          • Bouquets in a vase
          • Signature Bouquets
          • Duo and trio bouquets
          • Monobouquets
          • Flower baskets
          • Flowers in a hat box
          • Lilies of the valley
          • Peonies
          • Roses
        • Field bouquets
        • Peonies
          • Go back
          • Peonies
          • Bouquets of peonies
          • Peonies in a basket
          • Peonies in a box
          • Bridal bouquets of peonies
          • Peonies in a vase
          • Peonies in duo and trio bouquets
          • Large bouquets of peonies
        • Roses
          • Go back
          • Roses
          • Peony roses
          • Simple roses
          • Spray roses
          • Roses in a basket
          • Roses in a hat box
          • Large bouquets of roses
          • Roses in a vase
          • Powdery roses
          • Duo and trio bouquets with roses
        • Flower baskets
          • Go back
          • Flower baskets
          • Mono baskets
          • Duo baskets
          • Signature baskets
        • Flowers in a hat box
          • Go back
          • Flowers in a hat box
          • Signature hat box
          • Mono hat box
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        • Flower subscriptions
        • For brides
        • Flower sets
        • Greenery
        • Vases
        • Potted
        • New Year
          • Go back
          • New Year
          • Decorative Christmas trees
          • Christmas wreaths
          • Christmas hat boxes
          • Christmas boxes
          • Interior compositions
          • Композиции со сладостями
        • March 8
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          • March 8
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      Moscow, 129272, Riga square 9с3
      workshop Leto Flowers
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      Terms of order change

      Main
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      Help
      —Terms of order change

      Return policy

      In accordance with the Law of the Russian Federation "On Protection of Consumer Rights" dated 07.02.1992 No. 2300-1 (as amended on 25.10.2007) and Resolution of the Government of the Russian Federation dated 19.01.1998 No. 55 (as amended on 27.03.2007) cut flowers and potted plants cannot be exchanged or returned (specified in the List of non-food products of good quality that cannot be returned or exchanged).

      The buyer of the online store letoflowers.ru has the right to refuse to receive the goods at the time of delivery if the delivered goods are of inadequate quality (on the basis of clause 3 of article 497 of the Civil Code of the Russian Federation, article 21 of the Law "On Protection of Consumer Rights").

      However, we care about improving the quality of orders. Therefore, we will consider claims if the bouquet wilted within 24 hours. To review the claim, send us a photo of the bouquet with a detailed description of the situation at  [email protected]  or W / App 8 (905) 553-67- 36. We will review your claim within 24 hours and send you a response.  

      Refunds  

      When paying for goods with a bank card, a refund is made to the card with which the operation was performed. The terms of crediting can vary from 3 to 30 working days, depending on the Bank.

      We can also offer crediting money to the Buyer's personal account as a deposit for payment of subsequent orders.

      Rules for making changes to the order

      All significant changes to the Order must be made at least 24 hours before the delivery time. Significant changes include: postponing the delivery date for more than 24 hours, changing the composition of the bouquet by more than 80%.

      Minor changes to the Order must be made at least 3 hours before the delivery time. Insignificant changes include: change of delivery address, transfer of delivery time by less than 24 hours, change in the composition of the bouquet by less than 20%.  

      If the Buyer makes significant changes to the Order less than 24 hours before the delivery time or minor changes to the Order less than 3 hours before the delivery time, this will be considered a new order and is subject to 100% prepayment by the Customer.

      If the Buyer refuses the Order more than 24 hours before the execution of the order, the Company returns to the Buyer the amount of payment for the Order or credits the money to the Buyer's personal account as a deposit to pay for subsequent orders.

      If the Buyer indicates incomplete data for the delivery of the goods or indicates an incorrect address, or the recipient is not at the specified address during the delivery time, we undertake to make every effort to carry out the delivery, including additional coordination of the address and delivery time with the recipient. However, if this fails, or the recipient refuses (for any reason) to accept the delivered goods, the order is deemed completed and no refund is made. In this case, the Buyer can independently pick up the Order, which is stored at the address: Moscow, Riga Square 9s3 within 48 hours.

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      8 (905) 553-67-36 Calls, W/App, Telegram
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      workshop Leto Flowers
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