In this public Offer, the following terms are used in the following meaning:
1. Terms and definitions
1.1. "Buyer" - any person (citizen, individual entrepreneur or legal entity), which placing an order (hereinafter referred to as the "Order") for purchase and delivery of "Flowers", information about which is posted on the "Internet site", accepts (accepts) this public offer (offer) of the Seller to conclude Retail sales contracts.
1.3. "Offer Acceptance" - full and unconditional acceptance of the Offer by the Buyer, by placing an Order on the "Internet site" and paying for it.
1.4. "Internet site" - letoflowers.ru Internet store.
1.5. "Agreement" - an Agreement for the retail sale of flowers, bouquets, flower arrangements and other goods presented on the website.
1.6. "Product" - designed in accordance with the requirements of the Buyer, using professional floristic skills, a combination of flowers and other plants, special packaging (including baskets, pots, ribbons, etc.), fruits, sweets, decor, soft toys, postcards and other text carriers, as well as additional gifts, which are presented on the website.
1.7. "Recipient" - persons specified by the Buyer who accept the delivered Flowers, Gift baskets, soft toys.
1.8. "Order" - the Buyer's application for the purchase made on the Seller's website and delivery of the Goods, which contains information agreed by both Parties about the quantitative and qualitative characteristics of the Goods, as well as the time and place of their delivery. The list of information to be agreed by the Parties to the Agreement when placing an Order, is determined by clause 2 of the Offer. The buyer can place an order on the website Online store or through the operator by phone numbers listed on the site, on the terms of this public offer. Buyer, placing an Order for purchase and delivery Accepts (accepts) the goods, information about which is posted on the website this public offer (offer) of the Seller to conclude a retail agreement purchase and sale. The offer to conclude a retail sale and purchase agreement is valid in for any Flowers (and other Products) (except seasonal) during the entire period of time, for now, information on the respective Colors is posted on the website. From the moment of confirmation of the Order for the purchase and delivery of the Goods, issued in in accordance with the rules posted on the website, between the Seller and The Buyer has entered into a Retail Sale and Purchase Agreement on the following:
2. Subject of the Agreement
2.1. The Seller undertakes to conclude the Agreement in accordance with the current price list and catalogs published on the website and arrange delivery of goods Recipients, and the Buyer undertakes to pay for the Goods on the terms of this Agreement. The number and name of the Goods are determined by the Buyer's Order, issued in in accordance with the rules posted on the website.
2.2. The total amount of the Buyer's order (hereinafter referred to as the "Order Amount"), includes the purchase price of the Goods, postcards and other related goods, as well as the cost delivery to the persons specified by the Buyer.
2.3. If the Buyer specifies remote delivery areas when placing the Order or rare species (seasonal) Flowers final price and other terms of the contract agreed by phone or email.
2.4. The goods are to be delivered to the Recipient at the address indicated in the Order. Period of execution Buyer's order depends on the type of Products (bouquets and flower arrangements, wedding bouquets, exclusive baskets), delivery conditions (delivery during working hours, delivery to holidays and pre-holidays, delivery outside working hours), from the place of delivery, zone service. A detailed description of the delivery time of the Goods to the Recipients is presented in section "Delivery terms".
2.5. When registering (placing) the Order on the Seller's website, the Buyer undertakes provide the following registration information about yourself and the Recipient of the Goods: - surname, name (in Russian), e-mail address, contact numbers; - surname, name (in Russian) of the Consignee of the Goods, actual delivery address, contact phones, wishes for delivery.
2.6. The seller is not responsible for the content and accuracy of the information, provided by the Buyer when placing the Order, including for the ones specified by him Personal Information.
2.7. The seller has the right to involve third parties for the execution of Orders, while remaining responsible for their actions to the Buyer and the Recipient.
2.8. When placing an order in the online store, the Buyer agrees to the processing their personal data (including last name, first name, patronymic, address of the subject personal data) in accordance with Art. 3, Art. 9, Art. 15 of the Federal Law "On Personal Data" from July 27, 2006 for the purpose of mailing catalogs, information about promotions and special offers. The Buyer's consent to the processing of personal data is provided without restriction its validity period.
2.9. The buyer who provided his mobile phone number and email address when placing an order in the online store, by the specified action gives consent to receive them at the same mobile phone number and email address of the advertising campaign and informational content.
3. Rights and obligations of the Parties
3.1. The seller is obliged:
3.1.1. Arrange, with the involvement of third parties, the delivery and transfer of the Goods to the Recipient according to the Order accepted for execution.
3.1.2. After the transfer of the Goods to the Recipient, inform the Buyer about the end execution of his Order via sms or whatsapp messages to a phone number or to the email address specified by the Buyer when placing the Order. If in within 24 (twenty four) hours after the transfer of the Goods to the Recipient, the Buyer does not reasonable objections will be received, the Seller's obligations under this Agreement considered completed.
3.1.3. If the Recipient refuses to accept the Goods or does not exist at the place of delivery to the time agreed in the order, the person delivering the Goods is obliged to accept the Goods safekeeping with notification of the Buyer by phone via sms, whatsapp message or call, or by email specified during registration Order. Goods accepted for safekeeping by the Buyer within 24 hours from the moment accepting them for storage is obliged to independently receive at the time specified by the Seller and place, unless a different period is agreed by the Parties, or agree on a new delivery time subject to payment for re-delivery in accordance with the delivery rates indicated on the website in section "Delivery terms". Upon the expiration of the specified period, the Agreement is considered executed with deduction of 100% (one hundred percent) of the value of the Goods.
3.2. The seller has the right:
3.2.1. Withhold the full cost of the Order if the Buyer indicates a nonexistent or incomplete address of the Recipient, except for cases when, by agreement of the Parties, The buyer pays for re-delivery according to the shipping rates indicated on the website in the section "Terms of delivery", at the specified address.
3.2.2. Carry out the delivery of the Goods to an address different from the one specified in the Buyer's Order, subject to agreement on a new address and delivery time with the Recipient.
3.3. The buyer is obliged:
3.3.1. Make payment for the Order Amount before the delivery of the Goods to the Recipient in in accordance with the terms of the Order made by the Buyer. Payment for ordered Products The buyer has the right to make one of the following methods described in the section "Payment and order processing "
3.3.2. Reimburse the Seller for any additional costs incurred through the fault of the Buyer until the Seller fulfills its obligations.
4. Additional terms
4.1. This Agreement enters into force from the moment the Seller receives the Buyer's Order and is valid until the Parties fully fulfill their obligations under the Agreement and arising from it.
4.2. When placing an Order, the Buyer certifies that the terms of this Agreement and other conditions specified on the website at letoflowers.ru at the time of conclusion Contracts are accepted by him without any objection and correspond to his valid will as a Buyer. When placing the Order, the Buyer understood the meaning of the used in this Agreement of terms, words and expressions in accordance with their regulatory legal definition and (or) interpretation in accordance with the legislation of the Russian Federation.
5. Arrangement of a bouquet, designer bouquets, replacement of flowers
5.1. Author's bouquets and compositions presented on the site are not repeated. Florist independently determines the composition of the bouquet (composition) in accordance with the specified range and budget.
5.2. If, when ordering a bouquet of one type of flowers, the required flowers are not in stock or they are of inadequate quality, the manager contacts the Buyer by phone, specified in the application and offers options for replacing the goods.
5.3. In the event that the manager fails to contact Buyer by phone and e-mail, the florist makes a bouquet with the replacement of missing goods for equivalent to them in quality and cost.
5.4. If the Buyer, when placing an order, did not indicate the desired color of roses, tulips and any mono compositions, but it is not possible to contact him for any reason, then in order to on time the order is completed, the bouquet is assembled in the colors chosen by the florist.
RETURN AND EXCHANGE OF CUT FLOWERS AND POTTED PLANTS
The law of the Russian Federation applies to the relationship between the Buyer and the Seller.
In accordance with the Law of the Russian Federation "On Protection of Consumer Rights" from 07.02.1992 No. 2300-1 (as amended on 25.10.2007) and Resolution of the Government of the Russian Federation of 01.19.1998 № 55 (as amended on 03.27.2007) cut flowers and potted plants cannot be returned or exchanged (indicated in the List of non-food products of proper quality, not subject to return or exchange).
Seller details
Online store letoflowers.ru
Tel. +7 (495) 317-17-79
+7 (905) 553-67-36 (Whatsapp)
Email mail hello@letoflowers.ru
SP Gubaidullina Aida Rushanovna
INN 165507103300
OGRNIP 317169000078342
Address: 420043, Kazan, st. Vishnevsky, 8/35, apt. 41